License Agreement for Using the Basirly Program

Terms of Use Related to the Basirly Program Application

These Terms of Use govern your use of the Basirly Program application or any other related services owned or controlled by “Telecloud” (collectively referred to as “Basirly Program Applications – Telecloud” or the Company). These Terms of Use consist of the terms and conditions stated below, in addition to those outlined in the Privacy Terms (as amended from time to time). Please ensure that you review any changes by regularly visiting the legal notice.

The direct international or internet phone calling service and the direct video calling service over the internet have been added to the Basirly application. Hereinafter, “call” or “contact” or “video” means direct communication with astrologers via mobile phone, whether by voice call or via video.

Terms Related to the Home Page:

• Fees: You are responsible for paying any costs or expenses for downloading or using any of the Company’s Basirly Program applications, including any operating network or roaming charges. Please check with your service provider for more details.
• Third-Party Applications and Services or Websites: The Company may allow you to link or connect so that you can use features included in third-party applications, services, or websites that are not owned or operated by the Company (collectively referred to as “Third-Party Applications”). Any Third-Party Applications will be subject to the terms and conditions of that external service provider. The Company does not control and is not responsible for any issues related to transactions with third parties or any content belonging to a third party, or for subject headings or applications or services or websites or advertisements or privacy terms and/or any type of practices with external parties that the Company may allow you to access. You are responsible for reviewing the privacy terms and terms of use of the services and third-party websites you visit before downloading or using any Third-Party Applications.
• Language: The content is available in Arabic, and some content may be available in another language.
• Reverse Engineering: You agree not to disassemble, decompile, reverse engineer, or attempt to access the source codes of any of the Company’s applications. You agree not to copy any part of the Company’s applications, particularly the Basirly Program, or use them commercially or rent, lend, sell, publish, license, sub-license, distribute, assign, or transfer any part of them to any external parties.
• The Company reserves the right to anonymously track or report your activity to third-party statistical service providers concerning the use of its applications.
• Protecting Your Personal Information: We would like to help you take all necessary steps to protect your privacy and information. Therefore, please read the Company’s privacy terms so that you understand our policy regarding safeguarding the personal information we collect in relation to the Basirly Program applications, as well as the precautions we take to protect such information.
• We may, without any liability towards you, amend these Terms of Use without prior notice and at any time. Your continued use of any of the Company’s applications after making such amendments to the Terms of Use will constitute your acceptance of all these amendments. If you do not agree to these Terms of Use and to be bound by them, you are not permitted to use any of the Company’s applications or download or use any of its software. You alone bear full responsibility for using the Company’s applications. You will be provided with the Company’s applications “as is” and “as available.” We provide no warranties and assume no responsibility for the availability, real-time compatibility, security, system stability, or quality of any of the Company’s applications or related software, or other products or services or information obtained through the Company’s applications. Likewise, we accept no responsibility for deleting or failing to store or transmit any content or any other information obtained or transmitted through the Company’s applications. We will not be responsible for the accuracy or credibility of any information or guidance broadcast through the Company’s applications, especially the Basirly Program.
• We may, at any time, limit or terminate your use of the Company’s applications at our discretion. To the extent permitted by law, we will not be liable for any loss or damage of any kind or in any case. Our liability to you, under any circumstances, will not exceed the actual amount you have paid (if any) for any of the Company’s applications.
• You acknowledge that we own all rights and titles related to the Company’s applications, especially the Basirly Program and related software. This software is a registered trademark of the Company. You acknowledge that you will not alter, damage, block, or remove any copyright or proprietary notices or trademarks included with its applications.
• To the maximum extent allowed by consumer protection laws (as applicable), these Terms of Use are subject to the laws of the Republic of Lebanon, regardless of conflict of laws. You also agree to submit to the jurisdiction of the Lebanese courts.

Receiving Text Messages for Verification and Registration Purposes:

You acknowledge and agree that Telecloud may send you SMS messages containing verification codes (OTP) necessary to activate your account or to log in to the Basirly application. By using the application, you give us your explicit consent to send these text messages to the phone number registered in your account. It is your responsibility to provide a valid and updated phone number to receive these messages.

Privacy Terms:

• The Basirly Program applications have been designed for entertainment and amusement, given consumers’ strong desire to learn about their fortunes by communicating with those who have expertise and specialization in this field. We provide this service to consumers so they can discover what fate might hold for them through palm reading, coffee cup readings, face readings, astrological predictions using special cards, as well as dream interpretation.
• The Company is not responsible for the accuracy of these readings, predictions, or even dream interpretations, and the user of this application irrevocably and finally waives any right to file a claim against the Company or the specialist providing these readings, predictions, or dream interpretations in case they prove incorrect. In general, the user waives any right to hold the Company and the service provider liable in any criminal or civil manner or before any authority concerning this service, except in the case where the service was not provided despite payment of its fees.
• The user alone has the right to choose the service provider, facilitated by the Company, and bears sole responsibility for this choice. The name of the service provider listed in this program is mentioned only for the commercial circulation of the program, not to promote the service provider himself/herself or to rely on them for predictions, readings mentioned above, or dream interpretation.
• The Company will provide the user with upgrades, updates, modifications, and enhancements to the program and their respective prices, if any.
• Both parties acknowledge that this program, like any computer program, is a product that may contain errors or defects that typically appear during operation, and it may be subject to viruses. Hence, the appearance of errors or malfunctions will not be considered a breach of this Agreement.
• The license to use the application begins from the date of its download and remains valid until this Agreement is terminated for one of the reasons indicated within.
• The user of the program acknowledges that all author’s rights and any proprietary rights related to it, regardless of their nature, belong to Telecloud S.A.R.L. The user undertakes to immediately inform the Company as soon as they become aware of any unauthorized use of this program or any part of it by any other party, under penalty of providing compensation for damages resulting from the violation of intellectual property rights by a third party, which shall be at the user’s expense.
• The user undertakes to maintain the confidentiality of the information contained in the program and its related documents, and any information that may come to their knowledge by any means, under penalty of compensation for any damages or losses that may result from this. Likewise, the Company and the service provider undertake to maintain the confidentiality of the personal information provided by the user or that resulted from providing the service to them. Such information will no longer be considered confidential once it becomes publicly available without fault from either party or if one party is compelled to disclose it by law or in order to provide the service.
• Each party also undertakes to promptly notify the other party of any violation of the confidentiality provisions mentioned above by any person to whom such information was disclosed by virtue of their knowledge. They also undertake to provide any possible assistance to the aggrieved party in any legal proceedings the latter might take against those who violate confidentiality.
• The confidentiality obligations mentioned above remain valid and in force even after the expiration of this Agreement.
• Basirly may change call rates (phone or video) at any time without notifying you. Please check the latest rates before making your call. If you do not accept the new rates, please do not place your call.
• Payment Methods: The application uses purchasing “Basirlees” for astrological readings and purchasing direct phone call minutes and direct video call minutes. You will not be able to use your available Basirly balance for all services. Each service has its own package, such as buying direct call minutes or Basirlees for purchasing readings from astrologers. If using your Basirly balance to pay for a product is not possible, Basirly will provide another available payment method. Basirly reserves the right to remove or modify available payment methods at its discretion.
• You acknowledge and agree to the following: (1) You alone are responsible, and the Company has no liability towards you or any third party, for the user-generated content you create, send, display, or post on the Basirly application. (2) The Company does not guarantee any confidentiality regarding user submissions, whether published or not. (3) The Company is not liable for nor does it endorse any user submission content, opinions, recommendations, or advice contained therein, and it explicitly disclaims any and all legal consequences related to user or astrologer submissions.
• Communication Content: Basirly is not the source of the content of communications made using the software, does not verify or sponsor it, and assumes no responsibility for it. By using the application, you agree that any content you send is transmitted to the receiving party in your communication. The entire responsibility for the content of communications lies with the person from whom that content originated. You may not transmit any content that is offensive, illegal, obscene, or otherwise objectionable. You are specifically responsible for ensuring that you do not provide material that (1) is subject to copyright or protected by trade secret or otherwise by a third party’s property rights, including privacy and publicity rights; (2) is false or misleading; (3) is abusive, illegal, harmful to minors, obscene, offensive, defamatory, threatening, pornographic, harassing, hateful, or sexually or racially offensive, or encourages behavior that may be considered a criminal offense, or leads to criminal liability, or violates any law, or is otherwise objectionable; (4) is advertising or promotional for businesses; or (5) impersonates another person. Basirly reserves the right (without any obligation) at its sole discretion to remove such content and/or terminate these Terms and your user account if you use any content that violates these terms.
• Quality: The Company cannot guarantee that the software or services will always operate without interruption, delay, or errors. Several factors may affect the quality of your calls and your use of the software or services (depending on the services used) and may cause interruptions in your calls, including but not limited to: your local network, firewall, internet service provider, the public internet, the public switched telephone network, and your power supply. Phone calls and video calls may be recorded to improve quality. The Company is not responsible for any interruption or delay caused by a malfunction or poor performance of any of these elements or any other elements beyond our control.
• Fees: The duration of phone calls or video calls is calculated on a per-minute basis. Any fraction of a minute is rounded up to the next whole minute. Call fees are charged according to each astrologer’s rate for the requested service. At the end of the call, the cost is automatically deducted from the balance in your user account.
• No Warranties: To the maximum extent permitted by law, the software and services are provided “as is” and used at your own risk, without any warranties of any kind. Basirly makes no warranties, claims, or representations and expressly disclaims all such warranties of any kind, whether express, implied, or statutory, regarding the software and/or the services, including but not limited to warranties or terms relating to quality, performance, non-infringement, merchantability, or suitability for a particular use. Furthermore, Basirly does not represent or warrant that the software and/or services will always be available, accessible, uninterrupted, timely, secure, accurate, complete, or error-free, or that they will operate without data packet loss. Basirly makes no warranties regarding the quality of communications made through the software.
• This Agreement, where not explicitly provided for, is subject to the provisions of the Lebanese Code of Obligations and Contracts and other applicable regulations governing such types of agreements. In the event of any dispute between the two parties regarding the interpretation or implementation of this Agreement, that dispute shall be resolved by an arbitration panel of three members, where each party appoints its own arbitrator, and the third arbitrator is appointed by the two arbitrators chosen by the parties. This panel shall endeavor to issue its decision within a maximum period of six months, renewable once, and shall apply the arbitration rules set forth in the Lebanese Code of Civil Procedure. It shall make its final decision by majority vote, which shall be binding and not subject to appeal by any ordinary means, and the losing party shall bear the costs of the arbitration.

Last Updated: December 2021